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If you are unhappy with our service we have a complaints procedure, please email complaints@jameshallam.co.uk. You may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint. The FOS website is www.financial-ombudsman.org.uk
European Commission Online Dispute Resolution (ODR) platform (Consumers)
If you purchased your insurance online and are unhappy with the product or service you received, you can use the European Commission Online Dispute Resolution (ODR) Service to make a complaint. To visit the ODR service platform, visit: https://ec.europa.eu/odr
© Copyright 2018 James Hallam Limited. All rights reserved. Registered in England No. 1632840. Registered Office - 156 South Street, Dorking, Surrey RH4 2HF.
James Hallam and James Hallam Insurance Brokers are trading names of James Hallam Limited.
James Hallam Limited is authorised and regulated by the Financial Conduct Authority FRN 134435.
James Hallam and James Hallam Insurance Brokers are trading names of James Hallam Limited.
James Hallam Limited is authorised and regulated by the Financial Conduct Authority FRN 134435.