What our clients say

James Hallam has provided a support structure that has far exceeded my expectations of the functions of an insurance broker.  They have even worked with us in building and implementing a successful business continuity plan. They are the broker of choice for the hotels industry.

Andrew Stembridge, Managing Director, Chewton Glen Hotel

Having worked with James Hallam Insurance for the last five years, we are delighted to recommend them for their first class service and ability to deliver premiums which provide competitive terms across a broad range of risks. Our Account Director’s superb depth of knowledge and on-going personal involvement provides us with an unsurpassed level of confidence that we have the best deal for our business.

Angela Vickers, Managing Director, Apex Hotels

James Hallam’s ability to understand our industry whilst still treating us as individuals is refreshing in today’s ‘one size fits all’ philosophy adopted by so many of their competitors. I actually enjoy working with them and more importantly they solved a problem that our previous firm could not deal with.

Toby Ashworth, Managing Director, The Nare

As we’re a business that is growing fast and constantly thinking of new projects it’s great to work with a likeminded organisation that has the imagination and flexibility to understand our needs and react positively to whatever we throw at them.

Chris Hugo, Watergate Bay

James Hallam provides a unique approach to insurance and risk management by their knowledge and understanding of the hotel and leisure industry. They are experts in this sector and support this with their claims management and competitive premiums. James Hallam’s team response time is exceptional. It is a pleasure to work with them.

Mrs Urvashi Parekh, Finance Director, The Capital Group

The James Hallam team is passionate about hotels and they have maintained an exceptional level of service throughout our long association.

Sarah-Jane Reynolds, Financial Controller, Lucknam Park Hotel

The James Hallam team has provided us with insurance and risk management advice for over 25 years. They understand not only our business but the hotel industry in general and this places them in a unique position within their sector.  Their attention to detail and personal service aligns their philosophy with our own.

Graham C Bateman, Managing Director, Elite Hotels

I’ve been a client for 20 years and would have no hesitation in recommending James Hallam to other hoteliers. They have consistently delivered an exceptional level of service and their premiums have remained competitive from year to year.

Steve Waldron, Financial Controller, Grange Hotels Ltd. London

The James Hallam team stands our form other providers because they are specialist within the hospitality sector and therefore understand the unique needs of our industry. They also treat us with the same customer care that we would wish for our guests.

Peter Raven Group, Operations Manager, TLH Leisure Resort.

James Hallam provide a excellent service in regard to our insurance needs through  their knowledge & understanding of the Hospitality industry being experts in this sector. It is a pleasure to work with them.

Paul Corrett, Big Easy Restaurants LTD.

I have worked with Sanjay Patel for in excess of ten years and we have formed a great working relationship. His forte is customer service and he has provided excellent service during this period. Additionally, James Hallam are specialists within industry which guarantees the best cover and advice for our business.

Brad Wilkinson, Finance Director, The Vineyard Group.

Richard Thompson was very professional in his insurance dealings with me and I actually learnt a great deal from him. He is very knowledgeable in what he is doing and I am very comfortable for him to handle my insurance requirements. The team have provided me with clear explanations on the cover including cost and they acted promptly on my queries and requests. They have given me confidence in our insurance covers!

Michael Young, The Natural Kitchen.

We have worked with James Hallam for over 10 years and they have delivered a high quality service during this time. Also, as hotel industry specialists they provide us with the widest cover available.

David Landry, George of  Stamford.

James Hallam insurance brokers have enabled us to obtain improved cover at a lower cost and their standard of service is excellent.

Robert White – Property Director Sir Richard Sutton Ltd.

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