What we do

What we do

James Hallam’s range of services integrates risk assessment, risk management and insurance purchase in one strategic programme equally appropriate for one establishment or a large portfolio of properties. It is specifically designed to minimise and reduce risk and insurance costs.

This means that:

  • Risk identification, evaluation and treatment will always be approached from a financial not just an insurable perspective
  • A better loss record from risk improvement work will feed directly into reduced
    insurance costs
  • Stronger relationships will be forged with risk service providers and Insurers committed to achieving agreed and measurable objectives with you
Insurance for hotels
hotel breakfast tray

Insurers Lack Your Knowledge

Insurers lack the knowledge that you have of your business and often find it difficult to separate the good risks from the poor ones. They will use industry statistics when setting rates and do not focus so much on management capabilities within a business in controlling risk. This is simply because most Insurers do not have the right level of information about your risk management approach to make an individual decision about you.

Our knowledge of risk management in the hospitality sector will assist you to control risk in your business and paint a better picture of this to Insurers. This will help achieve better premiums year on year and make you less vulnerable to fluctuations in the attitude of Insurers to the hospitality sector.


We actively support improvements to the hospitality industry’s position in regard to risk management and won the prestigious Risk Management Initiative of the Year Award judged by the Insurance Times for our work in this area.

Hotel Key Card Insurance
Hotel Lobby


We have devised a grading system to understand and improve risk management standards in hospitality. Our clients can receive a certificate showing their present status and will be given the tools to assist them in obtaining our highest grading of Platinum.

Passionate about Hospitality

To demonstrate our commitment to the hospitality Industry, we support through fundraising and financial giving the Springboard Charity, are preferred suppliers to Pride of Britain Hotels and are the insurance partner to the Caterer.

We attend trade shows and exhibitions so we have a physical presence to enable you to meet us at various events throughout the UK.

hotel recepionist
hotel Maid making bed


We place great importance on product development and use our experience and knowledge to make our offering better year on year and in association with our sister company Touchstone have the exclusive access to the Gauntlet Key Risks product.

Contact Us

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